Jana Hirsch
Position: Director of Operations
Team Member Since: May 21, 2001
Email: janahirsch@woollardipsenmanagement.com
Phone Number: 541-200-6211
Jana brings more than 30 years of experience in the Long-term care industry, with a diverse background in leadership and senior care, including Admissions Coordinator, Social Services Director, Activities Director, Assisted Living Administrator, Behavioral Consultant & Director of Operations. Her extensive hands-on experience, combined with her passion for education, training, and mentorship, provides her with a well-rounded perspective on the challenges and opportunities within senior care.
Since 2010, Jana has been dedicated to supporting the State of Oregon’s Behavior Support Services Program. In this role, she trains and collaborates with behavior consultants serving community-based care settings, helping providers apply the principles of Positve Behavior Support when working with individuals who exhibit challenging behaviors.
At the heart of Jana’s work is a simple but power belief: behavior is communication, and understanding the person is the first step toward better care. She empowers providers to look beyond behaviors, identify unmet needs, and develop proactive, person-centered strategies that promote dignity, compassion, and quality of life.
Jana holds a bachelor’s degree in Social Science and Psychology and is also a Licensed Assisted Living Administrator, Certified Behavior Consultant and Certified Dementia Practitioner. She has also served as a Teepa Snow trainer, is a member of the Oregon Health Care Association and the National Council of Certified Dementia Practitioners. In addition to her professional commitments, Jana has served as a volunteer Guardian through Oregon’s Public Guardian program since 2024, extending her dedication to advocacy and supporting the well-being of vulnerable individuals.
Outside of work, Jana enjoys spending time with her husband, daughter and friends and making the most of life. She loves movies, hiking, rowing, Pilates, and traveling. She also enjoys being entertained by her Boxer, Jinx, who undoubtedly keeps life interesting!
Rhonda Dettmer
Position: Behavior Consultant
Counties Served: Douglas, Jackson and Josephine
Team Member Since: October 5, 2012
Email: rhondadettmer@woollardipsenmanagement.com
Phone Number: 541-200-6218
Rhonda grew up on the Oregon Coast loving the outdoors. She has lived in Gold Beach for many years and has been married to her wonderful husband for over 40 years. They have 3 children and 6 grandchildren. Rhonda enjoys camping, hunting and gardening. She also spends a lot of time cooking and walking on the Oregon Coast beaches rock hunting. Rhonda loves interacting with any and all people and her passion is to help others by building relationships that matter. If there ever was a quote that suited Rhonda’s passion, it would be: “There are no strangers here, only friends you haven’t met yet” ~ William Butler Yeats.
Josh Easterlund
Position: Behavior Consultant
Counties Served: Lane, Linn & Benton
Team Member
Since: July 14, 2025
Email: josheasterlund@woollardipsenmanagement.com
Phone Number: 541-200-6217
Josh Easterlund moved from the Kansas City area in 2013, coming with a research background in biology and biochemistry. He has over a decade of experience supporting individuals with developmental disabilities, utilizing positive behavior supports both directly and as a behavioral professional. Newer to the team at Woollard Ipsen Management, as of 2025 he partners with Kaye Honadle supporting clients and providers in Lane County.
In addition to his work here, he is the director of Equitable Access Eugene, working to decriminalize entheogenic plants at the city level in Eugene, and eventually the state. He believes that there are many safe paths to healing and recovery that a community can utilize.
When not working, Josh and his family can be found organizing community events, hiking, backpacking, camping, gardening, enjoying music, and exploring inner space and outer space.
“The fact that we live at the bottom of a deep gravity well, on the surface of a gas covered planet going around a nuclear fireball 90 million miles away and think this to be normal is obviously some indication of how skewed our perspective tends to be.” – Douglas Adams
Joy Elmore
Position: Behavior Consultant
Counties Served: Jackson & Josephine
Team Member Since: September 10, 2012
Email: joyelmore@woollardipsenmanagement.com
Phone Number: 541-200-6214
Joy is originally from California and moved to Oregon in 2002 to offer her two sons a better life. She has six grandchildren, four girls and two boys.
She has been in the healthcare industry since 1992. Joy started off in home care and then decided to go to school and receive her CNA certificate that planted her a job in a convalescent hospital in Capitola, California. She worked there for a few years and then moved on to an Assisted Living in Scotts Valley, California. Joy stayed in the Assisted Living environment until having some health issues which then lead her to cosmetology school where she received her nail technician’s license. She worked as a nail tech for some time but soon realized that she missed health care. This is when she made the decision to move to Oregon where she applied at a facility as a Med tech. Joy worked there for a couple of years and then applied at a Behavioral facility for seniors and people with disabilities here in the valley where she started off as a Caregiver but found herself moving positions rapidly within the company. Med-tech, Admin assistant and Activity Director/Social Services. Then she started going to college for a Human Service degree. While at this facility Joy was part of the OTAC pilot program for Behavior support. She was at this facility for many years until she received a position with Woollard Ipsen Management as a behavioral consultant in 2012. In 2014 she graduated with an Associates of Arts degree in Human Service management.
In her spare time, Joy loves spending time with her grandkids, cooking, baking, DIYing, singing, dancing, making candles/body care items, hanging out listening to music, shopping and much more.
Some of Joy’s favorite foods include fruit, salad, pizza, bagels, Chinese and Mexican food. She collects mermaids in any shape, form or fashion. This is the only thing she collects as she is not a trinket-type person. (She does not like clutter or dusting) LOL!
Amber Enriquez
Position: Behavior Consultant
Counties Served: Jackson & Josephine
Team Member Since: April 10, 2023
Email: amberenriquez@woollardipsenmanagement.com
Phone Number: 541-200-6433
Amber was born and raised in beautiful Southern Oregon. She has 25 plus years working in the aging population. Her career began as a feeding assistant in Memory Care at The Curry Good Samaritan at age 17, in Brookings Oregon. There sparked her passion for caregiving, especially for those with cognitive decline. From there, Amber went on working in Brookings and later in Grants Pass Oregon in Foster Homes, Residential Care Communities, In-home care agencies and Nursing Homes with her CNA training. Amber then went on to be the Owner/Operator of Heritage House Adult Foster Home where she specialized in Memory Care with the focus on aging in place. As of recent, she worked the last 5 years as a Care Coordinator and Manager for an In Home Care Company in Grants Pass.
Amber is married with three grown children and six wonderful grandchildren whom she spends a lot of time with. She is a nature lover and spends a lot of time outside hiking, exploring and traveling with her husband and three pups. She also enjoys volunteering for an animal rescue and is currently with the Paws Program.
Amber states that lending herself to care for and support others in need is her purest joy and finest accomplishment!
Kaye Honadle
Position: Behavior Consultant
Counties Served: Lane, Linn & Benton
Team Member Since: July 18, 2013
Email: kayehonadle@woollardipsenmanagement.com
Phone Number: 541-200-6222
Kaye Honadle comes to us as a transplant from Florida with over 25 years of experience working with individuals with disabilities and their families. Kaye earned a BS in Psychology and a MEd from the University of Central Florida. Her diverse experience includes being an Exceptional Ed Teacher and a Board Certified Behavior Analyst. After her move to Eugene, Oregon in 2013, she gained employment with Woollard Ipsen Management and works in Lane County providing positive behavior supports for Memory Care, Assisted Living, Adult Foster Homes and other settings as needed.
She enjoys hiking, crocheting and a good wine. Kaye lives with her two sons and dog, Riley, in lovely historical Brownsville.
Brittany Walters
Counties Served: Coos & Curry
Team Member Since: September 18, 2023
Email: brittanywalters@woollardipsenmanagement.com
Phone Number: 541-200-6215
Brittany has worked with individuals with disabilities in running her own care home while working at a Day Program and being a DSP. She started working in an Assisted Living Community as a Medication Tech and then went on to be a Resident Care Coordinator. She has worked many other jobs, but her passion is helping others. She received a position with Woollard Ipsen Management as a Behavior Consultant in 2023 and has loved working and helping provide positive behavior support and supporting providers with managing difficult behaviors.
Brittany has three children and her dog Blaze. She enjoys spending time at the beach – watching the waves or looking for agates. She also spends her time taking her dog for walks along the beach at night and enjoying the fresh air with him. Relaxing at the river, watching her kids play as well as camping during the summer. Brittany also loves art, drawing and playing board games.
WOOLLARD IPSEN MANAGEMENT
Behavior Support Services – Testimonials
Our Agency has greatly benefitted with working one on one with Joy Elmore. On several occasions we have reached out for assistance with managing some difficult behavioral situations. This has resulted in retaining the individual as a client and improved our staffing capabilities because we now know how best to assist the individual based on environmental and health factors. The program offered by Woollard Ipsen Management and Consultants like Joy, are absolute necessary tools essential in improving our client-caregiver communication and relationships.
It is my pleasure to write a professional testimony on the behalf of Tara Gonzales. Tara has provided successful interventions for our residents which allow them to maintain successful placement within their established homes. Tara has an open perspective between resident and the community. This allows realistic goals and plans to be put in place. Tara comes highly recommended not only from myself, but from other co-professionals.
I am the administrator of The Bridge Retirement & Assisted Living in Grants Pass Oregon. I have used Behavior Support Services for some of my more problematic behaviors. Tara Gonzales has been such a valuable resource. She has worked wonders teaching my staff and myself the best ways to work with residents who have tough behaviors. Tara taught us that the resident will likely not change their behavior so as staff she taught us to change the way we handle said behavior to reach a more amicable outcome. Tara is always available by phone or email for any concerns regarding any resident on her case load and she has never closed a case and left our community without improvement for resident being attained. Tara Gonzales’ methods have truly made me a believer in Behavior Support Services.
Tara Gonzales has been a huge support system through her Behavior Support Services Program within our community, Tara is professional and a great advocate for her clients as well as coming up with a good resolution for the community and clients to work together I would highly recommend Tara.